About us – ITDOTUM

 

ABOUT US

 

 

Since 2000, our work ethic principle of taking care of customers first, then computers has resulted in thousands of satisfied business and private clients in New York City, a majority of whom have since become our returning customers.

We treat each single computer issue or project as if it were our own, which results in efficient results and a reasonable pricing fee (as we finish everything ahead of the schedule, and not lagging behind it)…

TechnoFix was one of the first tech repair companies to propagate the of free computer drop-off diagnostic service. That’s because we strongly believe each customer should know exactly what the computer repair and cost is before approving the work. Overall, our 25-person onsite tech support team is comprised of a wealth of talent and experience. The majority of our IT team has been with us since the inception, providing professional, dedicated IT support. Upon receiving your technical inquiry, we’ll assign a tech expert of at least 15 years of experience who is specialized within the scope of your issue. Then, we’ll visit your office or home during the same day, typically within a couple of hours, to resolve your IT request.

Why We’re the Best

Top-notch Parts

Should your desktop or a laptop computer ever need to have either of its parts of the hardware to be replaced, be sure that our stock of high-quality replacement parts will make that possible!

Skilled Technicians

A team of our computer technicians, with a combined practice spanning over a few decades, will be able to help you with absolutely any kind of a tech issue that you might ever bump into! Their total vast practice span is simply amazing!

Customer-friendly

Servicing thousands of customers per year, the focus to providing a top-notch, personalized and fast service is always on our mind! This means that despite having many clients. our technicians dedicate the time required for each of them!

Affordable Pricing

As opposed to a majority of other tech support and technical repair providers, we never try to take advantage of you and make you pay astronomical fees! Our pricing policy is always fair and balanced!

 

Our Team

David Fixer

David Fixer

Owner

Before founding TechnoFix, David excelled at leading IT departments and IT recruiting. In these roles, his quest to please each customer is what drives Joe.

Karl Landing

Karl Landing

Technician

Before joining the TechnoFix’s friendly team in 2005, Karl worked as a Senior Technical Officer at JPMorgan Chase for 10 years. He led office move projects, new computer roll-outs, and daily IT support operations…

Derek Page

Derek Page

Technician

Prior to starting his work at our company in 2005, Derek led workstation upgrades for Merrill Lynch, managed a 1,000+ computer roll-out for PaineWebber, and provided Senior desktop support for UBS.

Franklin Pierce

Franklin Pierce

Technician

Armed with a Masters of Internet Technology from Pace University and 20+ years of computer service experience, Franklin is Mr. Reliable. More importantly, his genuine care and concern for each customer is felt!

 

Get your 10% OFF these SELECT SERVICES this month!

  • Windows Reinstallation
  • Graphic Card Repair
  • New HDD Installation